The Games Carnival
Interactive gaming and party setup rental platform featuring package builders, venue booking calendars, and custom entertainment itineraries.
How We Started & Human Intervention
The collaboration kicked off when the event organizers approached us with a high-stakes challenge: seasonal party bookings were causing front-desk chaos, double-bookings, and unanswered customer calls. We visited their gaming setup firsthand to experience how customers interact with their entertainment zones. This hands-on understanding enabled us to build an intuitive multi-player reservation portal with instant slot locking and dynamic pricing for corporate and birthday events.
On-Site Venue Discovery
Spent an evening on-site observing customer check-in lines and game master coordination.
Live Prototype Validation
Tested the mobile booking interface with real event attendees to eliminate confusion.
Staff Operations Training
Provided in-person training for front-desk supervisors on managing live bookings and walk-ins.
Business Friction & Roadblocks
Event planners struggled with complex custom quotation phone calls, slowing down confirmations for weekend party dates.
Engineering & Design Execution
Engineered a playful, interactive party package builder where planners select game setups, guest capacity, and instantly lock reservations.
Key Features Engineered
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