Refund Policy
Last Updated: 24-May-2025
At Hiverift, customer satisfaction is our top priority. We understand that sometimes things don’t work out as expected, which is why we offer a fair and transparent refund policy.
Hiverift is a brand name owned and operated by KhatuShyam Technologies. All services and refunds are handled under KhatuShyam Technologies’ business operations.
1. Eligibility for Refund
You may be eligible for a full refund if you apply within 15 days of your original purchase date.
To qualify:
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The refund request must be submitted within 15 days of the transaction.
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The service must not have been misused or violated our Terms of Service.
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The domain name (if registered) may not be refundable under ICANN policies.
2. Refund Process
If your request meets our refund criteria:
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We will process your refund within 15 days from the date your request is approved.
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The amount will be credited back to your bank account or original payment method.
3. Non-Refundable Items
Refunds will not be issued for:
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Domain registration fees (as these are non-refundable once processed by registries)
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Services that have been fully rendered or used beyond basic trial or setup
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Any refund requests submitted after 15 days of purchase
4. How to Request a Refund
To apply for a refund, please contact our support team at:
Email: info@hiverift.com
Subject Line: Refund Request – [Your Order ID]
Details to Include:
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Full Name
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Email Address Used to Register
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Order Number
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Reason for Refund
We may require identity or purchase verification before processing the refund.
5. Disputes and Chargebacks
We encourage customers to contact us directly for any billing issues or dissatisfaction before initiating chargebacks. We will work with you to resolve any issues promptly and fairly.
6. Changes to This Policy
Hiverift reserves the right to modify this Refund Policy at any time. Any changes will be posted here and will take effect immediately upon publication.
7. Contact Us
For any questions related to refunds or this policy, contact:
Hiverift
A brand of KhatuShyam Technologies
Email: info@hiverift.com
Address: New Rohtak Rd, Ratan Nagar, Karol Bagh, New Delhi, Delhi, 110005
