Common WordPress Login Issues

• Incorrect username or password.
• Forgotten password and no access to reset email.
• Plugin conflicts preventing login.
• Corrupted .htaccess file.
• PHP memory limit errors.

Step 1: Reset Your Password via phpMyAdmin

If you cannot reset your password via email, use phpMyAdmin to manually change it:

1. Login to cPanel and open phpMyAdmin.
2. Select your WordPress database and open the wp_users table.
3. Edit the user record for your username.
4. In the user_pass field, select MD5 from the function dropdown and enter a new password.
5. Save changes and try logging in with the new password.

Step 2: Disable Plugins via File Manager

Plugin conflicts often cause login failures. To disable plugins without accessing the dashboard:

1. Open File Manager in cPanel.
2. Navigate to public_html/wp-content/ directory.
3. Rename the plugins folder to something like plugins_backup.
4. Try logging in again. If successful, rename the folder back and disable plugins one-by-one from the dashboard.

Step 3: Fix .htaccess File

A corrupted .htaccess file can block access:

1. In File Manager, locate the .htaccess file in your WordPress root folder.
2. Rename it to .htaccess_backup.
3. Try logging in again. If successful, go to WordPress Dashboard → Settings → Permalinks and click “Save Changes” to generate a new .htaccess file.

Step 4: Increase PHP Memory Limit

Low PHP memory can cause login problems. To increase it:

1. In File Manager, open the wp-config.php file.
2. Add the following line just before /* That's all, stop editing! */:

define('WP_MEMORY_LIMIT', '256M');

Save the file and attempt to log in again.

Step 5: Check File Permissions

Incorrect file permissions can prevent login:

• Folders should have permission 755.
• Files should have permission 644.
• Use File Manager or FTP client to verify and correct permissions if needed.

Need More Help?

If you still cannot resolve login issues, contact your hosting provider’s support team or consider restoring your site from a backup.